New EPDK Decision: Natural Gas Security Deposit Exemption for Seniors and Those in Need

New Era in Subscription Procedures from EPDK The Energy Market Regulatory Authority (EPDK) has implemented comprehensive changes to the Natural Gas Market Distribution and Customer Services Regulation.
The new regulation, published in the Official Gazette, introduces significant financial reliefs, particularly for low-income citizens and consumers over the age of 65.
Security Deposit Exemption and Payment Ease Under the new regulation, natural gas security deposits will not be collected from consumers over 65 who receive a needy pension or are entitled to regular social assistance.
For other subscribers outside this exemption, flexibility has been provided for security deposit payments.
Consumers can choose to pay this fee upfront or take advantage of at least six equal installments via credit card without any interest charges.
Connection Fee Installments Increased To alleviate the financial burden during the natural gas subscription process, improvements have also been made to connection fee payments.
The payment period for the connection fee, which was previously a maximum of three installments, has been increased to six installments.
Furthermore, invoice notification processes have been reorganized.
According to the new rules: Invoices must be delivered to the subscriber at least 10 days before the due date.
The payment period cannot be less than five business days.